Professional Services

We have a team of skilled personnel who can assist you by providing both onsite and offsite support. Information Proficiency and Sigma Data Solutions provides both pre-paid and post-paid package options to suit every business’ individual requirements.

The Information Proficiency and Sigma Data Solutions support program includes, but is not limited to:

  • technical support
  • records management support
  • training
  • design and configuration
  • updates, and
  • program management

Our support desk is located in Perth, Western Australia but provides support services to clients globally for all products including HP TRIM, Records Manager, Content Manager, Kapish range, Sigma (inTRIM) range, inKofax and ABBYY range.

Contact us today on +61 (8) 6103 8428 or email



Upgrade went well and smoothly with down time only a few hours. Usual post upgrade glitches / changes to the system were addressed quickly and either resolved or sent onto Microfocus

Anne Marie Phillips